S
Cashless Treatment Guide

Cashless Hospital Network Explained

Get treated without paying upfront. Understand how cashless hospitalization works, find network hospitals, and learn the step-by-step process for hassle-free treatment.

What is Cashless Hospitalization?

Cashless hospitalization allows you to get treated at network hospitals without paying upfront. Your insurer directly settles the medical bills with the hospital. You only need to pay for items not covered by your policy (like consumables, documentation charges).

No Upfront Payment

Hospital bills settled directly

Quick Process

Approval in 30 mins - 4 hours

Hassle-free

No paperwork during emergency

Cashless Claim Process - Step by Step

1

Choose Network Hospital

Select a hospital from your insurer's network list. Verify cashless facility availability before admission.

2

Show Health Card & ID

Present your health insurance card along with photo ID (Aadhaar/PAN) at the hospital insurance desk.

3

Pre-Authorization Request

Hospital sends pre-authorization request to insurer/TPA with estimated treatment cost and medical details.

4

Approval from Insurer

Insurer reviews and approves the cashless request, usually within 2-4 hours for planned procedures.

5

Treatment & Discharge

Get treated without paying upfront. Hospital bills settled directly by insurer.

6

Pay Non-Covered Amount

Pay only for items not covered by insurance (consumables, documentation charges, etc.)

Emergency vs Planned Cashless Treatment

Emergency Admission
Inform insurer within 24 hours of admission
Show health card at hospital insurance desk
Quick approval in 30-60 minutes
Can be done even at non-network (reimbursement later)
Planned Treatment
Inform insurer 3-5 days before admission
Get pre-authorization approved in advance
Choose from network hospitals for cashless
Hassle-free admission on scheduled date

Important Things to Remember

Keep Helpline Numbers Handy

Save insurer's 24x7 helpline for emergencies

Check Network Hospitals

Know network hospitals near home and work

Carry Health Card Always

Digital or physical copy for emergencies

Inform Within Time Limits

24 hours for emergency, 3 days for planned

Frequently Asked Questions

Learn More About Health Insurance

Need to File a Claim?

Understand the complete claim process for both cashless and reimbursement claims.